Privacy Policy

Privacy Policy

Effective Date: 9-25-2025
Company: Marketing Over The Moon (“we,” “our,” “us”)

Marketing Over The Moon is committed to protecting your privacy and safeguarding the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you engage with our marketing services, CRM platforms, websites, and deliverables.

1. Information We Collect

We may collect the following types of information:

a. Client Information

  • Name, business name, job title, email address, phone number.

  • Billing and payment details (processed securely through third-party providers).

  • Marketing assets you provide (logos, brand guidelines, images, copy, logins).

b. Service Data

  • CRM contact lists, email addresses, phone numbers, or customer data you upload to systems we manage on your behalf.

  • Campaign analytics, advertising data, performance reports.

c. Technical Information

  • Website usage data (cookies, IP address, browser, device type).

  • Integration and platform access details (Google accounts, social media accounts, CRMs).

2. How We Use Information

We use client information solely to provide and fulfill contracted services, including:

  • Setting up, managing, and optimizing marketing campaigns.

  • Managing CRM and automation platforms (GoHighLevel, ActiveCampaign, Cloud Campaign, SEMrush, Google Marketing Platform, etc.).

  • Communicating with you regarding services, updates, and reporting.

  • Processing payments and invoicing.

  • Analyzing performance to improve results.

We will never sell, rent, or trade your information under any circumstances.

3. SMS & Communication Policy

  • Your phone number will be used exclusively to send you messages you have opted to receive based on your consent.

  • These may include service updates, appointment reminders, marketing campaigns, and other business-related communications.

  • You may opt out at any time by replying STOP or following the unsubscribe instructions in the message.

  • We do not sell or share your personal information with third parties.

4. Sharing of Information

  • No Sale or Sharing of Data: We do not sell, rent, or share your data with unauthorized third parties.

  • Authorized Vendors Only: We may share necessary information with trusted vendors (payment processors, hosting providers, CRM platforms, analytics tools) strictly to perform contracted services.

  • Vendor Protections: The third-party platforms we use (including GoHighLevel, ActiveCampaign, Cloud Campaign, SEMrush, Google, and others) operate under their own privacy policies and do not sell or share client data or intellectual property provided through our accounts.

  • Intellectual Property: Client-provided intellectual property (logos, brand assets, strategies, designs) remains the sole property of the Client. Use within platforms is strictly for campaign execution and management.

  • Legal Compliance: We may disclose information if required by law or regulation.

5. Data Security

We implement industry-standard security measures to protect client data, including:

  • Secure passwords and two-factor authentication where available.

  • Restricted access to client accounts and files.

  • Partnering only with vendors that maintain strong security and data protection practices.

6. Data Retention

  • We retain information only as long as necessary to fulfill contracted services or comply with legal obligations.

  • Upon termination of services, we can delete or return campaign data, contact lists, and account access upon written request.

7. Client Rights

You have the right to:

  • Request access to the data we hold about you.

  • Request correction or deletion of your personal or business information.

  • Withdraw consent for communications.

  • Request transfer of certain data to another provider.

8. International Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or laws. Updates will be posted with a new “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, contact us:

 

Marketing Over The Moon
Email: Marketing@OverTheMoon.agency
Phone: (720) 806-1066
Address: 6373 S Irvington way, Aurora, CO 80016